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Job Role

Admin, Architect, Consultant, Developer


In-Person: 5 Full Day(s)
Virtual: 5 Full Day(s) or 10 Half Day(s)

User Interface

Lightning Experience


Who should take this course?

This course is designed for advanced Salesforce administrators, consultants, and beginner developers and architects who are responsible for building automation solutions with Salesforce and MuleSoft tools. This course is recommended for anyone interested in earning their MuleSoft Certified Hyperautomation Specialist credential.

When you complete this course, you will be able to:

  • Recommend Salesforce solutions that champion hyperautomation best practices.
  • Use the MuleSoft Anypoint Platform to design, deliver, and manage APIs.
  • Implement Mule applications to Anypoint Platform using Anypoint Studio.
  • Publish, share, discover and reuse hyperautomation assets with Anypoint Exchange.
  • Automate data integrations using MuleSoft Composer.
  • Automate manual customer service tasks using Einstein Bots.
  • Design MuleSoft Robotic Process Automations (RPA).
  • Create hyperautomation workflows using Salesforce Flow.
  • Build parallel multi-user and multi-step workstreams with Flow Orchestration.


Prepare for the course with this Trailmix.

Class Registration

Lessons and Topics

MuleSoft API Designer

  • Define an API Using API Designer and RESTful API Modeling Language
  • Test an API with Mocking Service
  • Add Request and Response Details
  • Add an API to Anypoint Exchange
  • Publish and Share an API


MuleSoft Anypoint Studio APIs

  • Create a Mule Application Using Anypoint Studio
  • Connect and Transform Data
  • Create a RESTful Interface for a Mule Application
  • Deploy an Application to CloudHub
  • Create and Deploy an API Proxy
  • Secure API Proxy Access with HTTPS and Policies


MuleSoft Robotic Process Automation

  • Create and Evaluate a MuleSoft RPA
  • Design an RPA
  • Install and Set Up an RPA Bot
  • Test and Publish an RPA


MuleSoft Anypoint Platform Access

  • Configure Access to Anypoint Platform
  • Import an API as a MuleSoft Service


Salesforce Process Automation

  • Create Salesforce Flows
  • Create MuleSoft Composer Flows
  • Create a Flow Orchestration


Customer Service Automation

  • Create an Einstein Chatbot
  • Create an Experience Cloud Support Site
  • Test an End-to-End Hyperautomation Solution