Job Role

End User, Business User

Duration

Virtual: 30 Day(s)

User Interface

Lightning Experience

Overview

Who should take this course?


Trailhead Virtual Bootcamp for Salesforce Associates is designed for anyone new to the Salesforce ecosystem interested in learning and gaining the knowledge and skills to work on the Customer 360 Platform with a flexible, self-paced learning schedule. It’s also ideal for anyone looking to earn their Salesforce Certified Associate credential. 

Learn more: Trailhead Virtual Bootcamp FAQ
 


When you complete this course, you will be able to:


When you complete this course, you’ll be able to:

  • Describe various resources available to learn and apply in-demand Salesforce skills.
  • Identify which Customer 360 product offerings could be used in a given scenario.
  • Describe how companies use Salesforce.
  • Differentiate between various job roles and career paths in the Salesforce ecosystem.
  • Navigate how a user locates and accesses necessary information.
  • Navigate where Salesforce customization takes place.
  • Learn the relationship between the core standard objects. 
  • Determine which feature to use to ensure data visibility.
  • Know which tools to use to ensure data integrity.
  • Describe Salesforce reports and dashboards.

Class Registration

Lessons and Topics

Week 1: Salesforce Ecosystem and Enablement

  • Describe Salesforce Resources
  • Identify Customer 360 Product Offerings
  • Describe How to Use Salesforce
  • Identify Job Roles and Careers 

Week 2: Salesforce Platform Basics

  • Navigate the Salesforce Interface
  • Navigate Salesforce Setup
  • Get Started with Salesforce Architecture 

Week 3: Salesforce Data Model & Visibility

  • Explain Object Relationships
  • Ensure Data Visibility and Data Quality 

Week 4: Salesforce Analytics

  • Visualize Data with Reports and Dashboards