Overview

Who should take this course?

Trailhead Virtual Bootcamp for New Admins is designed for anyone who wants to learn the ins and outs of Salesforce administration with a flexible self-paced learning schedule.

Learn more: Trailhead Virtual Bootcamp FAQ

When you complete this course, you will be able to:

• Navigate Salesforce and personalize your experience
• Give your data structure with objects, fields, and relationships
• Identify the steps to set up and/or maintain a user
• Explain the various organization security options
• Describe the features and capabilities of the Salesforce sharing model
• Given a scenario, apply the appropriate security controls
• Describe the various settings and permissions a profile controls
• Troubleshoot common user access and visibility issues
• Recall the various UI features that an administrator controls
• Customize Salesforce, including page layouts, fields, tabs, and business processes
• Create a secure Salesforce environment
• Maintain and import clean data
• Create high-value reports and dashboards
• Set up workflow automation
• Maintain a Salesforce organization, responding to common business requirements, and performing administrative functions using the current version of Salesforce